Anika Insurance Brokers Sdn. Bhd. (Anika) was established in 1968 and is currently one of the leading insurance broking companies in Malaysia.
We are proud to be the FIRST Insurance Brokers in Malaysia to be certified with the MS ISO 9001:2000 accreditation. For the feat, we have also been entered into the Malaysian Book of Records for being the first insurance brokers in Malaysia to obtain the MS ISO 9001:2000 accreditations.
As a leading provider of insurance broking services in the country, we offer a wide range of flexible and innovative insurance solutions tailored to the diverse requirements of your business. As independent insurance brokers, we are not tied to any insurance company and therefore, we guarantee our clients that we will find the best possible insurance package from reputable underwriters both locally and internationally, if necessary, to meet the needs of our clients.
We have a team of dedicated and qualified insurance broking professionals who are committed to provide excellent services to you. Why not draw upon our expertise and market knowledge to assist you with your insurance requirements?
You are invited to bookmark our website so that you have it in hand when you need our assistance.
MS ISO 9001:2015
The Management of Anika Insurance Brokers (AIB) is proud to announce that it has received its first MS ISO 9001:2000 certification from SIRIM in 2000. Subsequently, Anika has successfully migrated to the new ISO 9001:2015 standards.
We are the first insurance brokers in Malaysia to be certified with the prestigious quality standard. The certification signifies another milestone in the company's long history. Our MS ISO 9001:2015 Quality System provides the structure to increase performance in service and value to all our clients. The certification marks our commitment to provide total insurance solution and excellent services of the highest quality and directly address the needs and demands of our clients.
Client satisfaction is the underlying principle that drives all of the activities of AIB. For the client, it is yet another reassurance of AIB quality. We continually assess and measure our business process to the highest standards, listen to our clients to ensure that they receive more than what they expect. We believe that the primary source of its clients' satisfaction is the uncompromising quality of its products and services.
In its pursuit of ever-higher standards, AIB emphasizes quality in its total insurance solutions including continual assessment and improvement of our business processes. That is why in choosing our suppliers; AIB looks for firms that share its dedication to quality and concern for the high service standard.
AIB understands that true client satisfaction can be achieved only through the active participation of each of the Company's employees. From each employee, the Company expects a non-compromising personal commitment to the highest standards of quality, and the acceptance of personal responsibility for all work.