Report to police within 24 hours and obtain the police report when available.

Report to broker / insurer advising circumstances, nature and extent of loss.

Take necessary actions / precautions to prevent / minimize further loss / damage.

The insurer may appoint an adjuster to conduct an investigation. Please preserve any evidence of loss / damage for investigation purposes.

Forward to broker / insurer the following claim documents:-

• Claim form duly signed and completed

• Police Report

• Fire Brigade Report (applicable for claims due to fire)

• Original invoices of damaged items

• Quotations and / or receipts of repairs or replacement of property / items

• Photographs showing areas of damage
   

The above guide is also applicable for All Risks Insurance Claims.